Support Center

Ordering and Payments

  • Estimated Currency

    MacGameStore/WinGameStore allows you to view prices in different currencies based off active exchange rates to...

    Mar 17, 2017 02:00PM PDT
  • Updating your payment details

    To update your Credit Card or PayPal details: Click on "Account" Locate the Payment Setup section Cli...

    Nov 08, 2014 06:55AM PST
  • How do I buy more than one thing at a time?

    The WinGameStore implements a simplified purchase system. Buying one game at a time with a credit card is pret...

    Nov 08, 2014 07:19AM PST
  • "Order on Hold" - How long will this take?

    If you have recently placed a new purchase, and saw "The purchase order has been put on hold for further proce...

    Jan 13, 2019 09:28AM PST
  • PayPal 'Login Failed'

    If you are experiencing this rare occurrence: "My login attempt keeps failing in the PayPal window... but if ...

    Nov 08, 2014 06:50AM PST
  • PayPal 'Buyer Cannot Pay'

    If you receive the error of: "The Buyer cannot pay with PayPal for this Transaction." Then you will need to ...

    Nov 08, 2014 06:55AM PST
  • PayPal 'Transaction cannot complete'

    While trying to buy a product with PayPal and you receive the error of: "Transaction cannot complete." You w...

    Nov 08, 2014 06:51AM PST
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