Support Center

General Questions

  • WinGameStore Rewards Program FAQ

    When did the WinGameStore Rewards Program start? It was made officially live with MacGameStore to the public ...

    Nov 08, 2014 06:24AM PST
  • Refund Policy

    If for any reason you are unsatisfied with your purchase, you may request in-store credit of your digital down...

    Jun 22, 2017 01:04PM PDT
  • 2-Step Authentication

    What is 2-Step Authentication? 2-Step Authentication is more security for your account. When signing in on a ...

    Mar 17, 2017 01:56PM PDT
  • I forgot my password!

    Click the "Sign In or Register" button found at the top of the store: Then click on "Forgot?": Fill in y...

    Mar 17, 2017 02:02PM PDT
  • How do I change my email address?

    To update your email address. Click on Account (you must be logged in). Locate the Main section on top ...

    Mar 17, 2017 01:58PM PDT
  • Activating a game on Steam

    If you have purchased a game that requires Steam, please following these instructions to activate the game. (p...

    Nov 08, 2014 07:08AM PST
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